In May, Support will be opening the STRUMIS Customer support portal. This will give on-maintenance Customers access to FAQs and other supporting documents. This is designed to supplement rather than replace the Help documentation included with STRUMIS & BIMReview products. Some examples are Pre-requisites documentation, How To Guides and general questions.
In addition to the FAQs, it will be possible to log licence requests through the Portal , rather than having to call Support. All that will be required is the licence number on the product.
This portal will require registration and is limited to on-maintenance Customers . In accordance with GDPR(General Data Protection Regulation) regulations, Customers will need to supply consent for Support to be in contact with them. Once this has been received, we will set up individual accounts & login details.